Євгенія Лісовенко

★ 4 9 years ago

The hotel is nice, but it does not correspond to 5-star status. First of all, the rooms. They are clean and everything is new there, but we were shocked to find out that there is no door for the toilet (just a sliding glass for the bathroom area with a rather big distance from the wall). Moreover, there is no ventilation and no toilet brush. Also, mini-bars are empty and there is no 24h meal service, just the bar at the reception with no tea or coffee there. The restaurant, pool, ping-pong and everything works till 11pm. Food was ok, except for the cheeseburgers. Some drinks from the menu were not in stock. Service is ok, but again: you expect more from 5-star hotel with high-priced accommodation and around 30 guests in it.

Muath Al Mansoori

★ 2 7 years ago

The hotel is good with excellent location. However, it's restaurant needs to be reinnovated. The resident staff don't speak English, only "Yes / No" pattern, their very unbelievably pricey and the food is awful. We ordered several things and all turned out very bad. Take a look at their well done steak with it's blood !!

Maryline A

★ 3 8 years ago

This is a beautiful new construction. Considering it is located in Armenia, the facility is a 5 star; however I would have to settle with the services here. There is a big communication gap here. The Russian influence is immense. English is lacking greatly even among the educated. The spa services are mediocre. They have a long way to improve and catch up to the western ways of Spa-ing.